Blog, Mobiles ·
Dropped your phone in water? Do this first
What to do in the first five minutes, why the bag of rice doesn’t help, and why a wet phone that still works isn’t necessarily fine.
Blog
Blog, Mobiles ·
What to do in the first five minutes, why the bag of rice doesn’t help, and why a wet phone that still works isn’t necessarily fine.
Blog, Mobiles ·
Dying by lunchtime or shutting down at 20%? How to spot a worn battery, check its health, and why a swollen one needs attention now.
Blog, Mobiles ·
Screen or just the protector? What can go wrong if you live with a crack, and what to do before you bring it in.
Blog, Consoles ·
No picture, overheating, drifting sticks or failed updates — the console faults we see most, and what to try first.
Blog, Mobiles ·
In today’s connected world, smartphones have become an essential part of everyday life. When a smartphone suddenly stops working, even a small problem can become a major inconvenience.
Got questions?
Repair times, quotes, warranty, parts and your data: the things customers ask us most.
Most phone repairs are done the same day. Repair times are estimates, so a fault that needs more diagnosis, or a part that has to be ordered in, can take longer. We’ll give you an estimate when you drop it off.
No. Walk in to either kiosk, at Butler Central or Currambine Central, open 7 days. If you’d like to check first, call the store or send us an enquiry.
Mobile phones, iPads and tablets, MacBooks and laptops, smart watches and gaming consoles, for every popular brand. See the full list on our services page.
Yes. We repair PlayStation and other consoles and controllers at both kiosks: HDMI ports, overheating, stick drift and more. Read about common console problems.
We inspect your device and give you a quote before any work starts. If we find another problem during the repair, we check with you again before going ahead. Nothing is done without your approval.
Yes. Call either store, or fill in the enquiry form with your brand, model and the problem, and we’ll come back to you with a quote.
Yes. If you’re making an insurance claim on a damaged device, we can provide an insurance report. See our services.
Yes. Display repairs come with a 6-month warranty, and other repairs carry a warranty on the parts and labour we supply, depending on the repair. Full details are in our terms & conditions.
The warranty doesn’t cover new damage after the repair: drops, impacts or liquid. It is also void if the device is opened or repaired by someone else afterwards, or if software problems come from unauthorised apps or malware.
We use high-quality compatible replacement parts, or genuine original parts on request, subject to availability. Ask us when you get your quote.
Please back up your device before bringing it in. Some repairs, especially software flashing, motherboard work and water-damage recovery, carry a risk of data loss. If your phone won’t turn on and you can’t back it up, tell us and we’ll talk you through the options.
Often, yes. Our data recovery service can extract photos, contacts and files even from a board that won’t boot. Bring it in and we’ll inspect it first.
Switch it off, don’t charge it, and bring it in as soon as you can. We use ultrasonic chemical cleaning and motherboard diagnostics. Water damage can’t always be reversed, so the sooner we see it the better. Read what to do in the first five minutes.
Devices left uncollected for more than 90 days after we’ve told you they’re ready are treated as abandoned, as set out in our terms. If you need more time, call the store.
Still not sure? Send us a question or walk in to either store.